Executive Care ~ Client Testimonial
I would like to share my story regarding my experience and involvement with Executive Care. My mother was diagnosed with Dementia 7 years ago in March, she declined rapidly and I needed to act quickly. Feeling lost, scared and sad I reached out to Robin and from the moment I walked into Executive Care, I immediately felt a sense of warmth and calmness. I was greeted with compassion, smiling faces and knew, I was exactly where I needed to be.
I was emotional and uneducated on what next steps should be for the care that I needed to provide for my Mom. Robin displayed incredible patience and deep understanding, as she explained the services Executive Care offered. I was simply amazed that the services would be readily available and implemented immediately. The process was well organized and seamless. In the beginning, I always had thoughts that something is going to go wrong, it can’t be that easy. But nothing did or has gone wrong, if there were any glitches or concers along the way, the staff resolved them and they are consistent with keeping me informed of any changes. Executive Care is always available with any questions or concerns that I have, all my requests were and continue to be granted. I have been caring for my Mom for 7 years and to be able to have the burden of stress and worry filled, is an indescribable feeling.
This is truly the way a health care agency should operate. My main goal is to always provide my Mom with optimum care and the CNA’s that have care for her, are nothing less than wonderful.
Robin is truly an angel walking this earth, I do not know what I would have done without her guidance through this process. I would highly recommend Executive Care to everyone and anyone who is in need of a health care agency.
With my deepest appreciation,